Payment
Payment is preferred by Pay pal. We encourage all our customers to take advantage of our multiple item shipping discounts. For multiple purchases, please pay invoice totals within 7 days. Please inform us by e mail, prior to bidding or purchasing store items, if you intend to pay later than our 7 day policy.
Combined invoices with shipping discounts will be automatically generated every weekend for all our customers. Kindly disregard this invoice if you have not completed your shopping.
If you have multiple items and would like to pay before you receive your automatically generated invoice or you would like to add a new purchase to your existing invoice, kindly send us an email requesting a combined invoice and we will gladly prepare it for you.
Shipping
FREE SHIPPING on ALL orders over $200.00 within the USA. FREE INTERNATIONAL SHIPPING on ALL orders over $500.00. That's right FREE Priority shipping with delivery conformation in the USA on orders of $200.00 or more and FREE Express shipping with tracking for our International customers on orders of $500.00(USD) or more.
Our shipping department operates from Monday - Friday 8am-5pm EST. Shipping and handling costs are $3.00 within the USA for the first item and $0.50 for each additional item**. Canada Shipping and handling cost is $4.00 for the first item and $1.00 for each additional item**. International shipping and handling costs are $7.00 for the first item and $1.00 for each additional item**.
**Additional items are described as individual store purchases or auctions, not each piece within the purchase.
Our shipping and handling time is generally 3 business days after we receive payment.
ATTENTION INTERNATIONAL CUSTOMERS: We strongly urge all our International Customers to use USPS Express mail with tracking. For Express Shipping with tracking number, please request a new invoice with Express shipping included. I will gladly prepare your new invoice for you. Thank you for your understanding and Thank you for shopping with us at Nepalese Beads.
Terms of Sale
1.Return or Replacement Policy:
All customers may return any purchase within 7 days if you are not completely satisfied with the item purchased. Please include a note with the item ID# and your E bay ID# or a copy of the packing slip. Tell us if you would like a replacement or a full refund. Buyers will be responsible for return shipping cost.
2.Back orders or unavailable items:
Most all of our items at Nepalese Beads are Handmade in Nepal by micro artisans and are not mass produced. Occasionally, we find defective items when we are packaging them for shipment, in these cases we are unable to fulfill the order, we will e mail you and give you the option to have the item back ordered or have you select another item of similar price for replacement. If the item cannot be back ordered, then you will have the same option of replacement or a full refund.
About Us
Nepalese Beads is a 5 Star, Top Rated E bay seller. Our #1goal is complete customer SATISFACTION during and after your purchase. We value each and every customer as you were our first. No sale is too small for excellent customer service. If for any reason you feel you cannot leave a Positive 5 star feedback, Please contact us before leaving feedback and we will do whatever it takes for complete satisfaction!
Mission Statement:
Eksha Creations is a vision of teamwork devoted to the promotion of Nepali artisans that create unique handmade art. Through International marketing we bring awareness to these artisans, giving them the ability to generate sustainable income for their families. Our equal commitment to business and humanity will cement the foundation for solid growth along with continued development and technology as we reach new markets worldwide.
Contact Us
Return Mailing Address:
Eksha Creations
152 Andrieux st.
Sonoma, CA 95476
Phone: 707-320-8068
Nepal Office:
Ekksha Designs PVT. LTD.
Paknajol (Thamel)
Kathmandu Nepal 00977
Phone: 977-1-4700386
